Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates within the UK & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Royal Mail 1st Class	1-2 business days	£3.50
Royal Mail 2nd Class	2-4 business days	£2.95
Orders over £70	1-2 business days	Free

 

International Shipping Policy 

Shipment method	Estimated delivery time	Shipment cost
Royal Mail International (Europe)	7-15 business days	£10.00
Royal Mail International (Rest of the World)	7-30 business days	£15.00

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

D'EUNA InteriorDolls is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

D'EUNA InteriorDolls is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.